Privacy Policy
Last updated: September 30, 2026
This page is maintained by Senior Transition Solutions to explain what information is collected through this website and how it is used. By using this site or submitting a form, you agree to the practices described below.
Who we are
Senior Transition Solutions is operated by Karen Botts, REALTOR® with The Local Experts Team, brokered by eXp Realty. We provide senior downsizing consulting and real estate services across the Kansas City Metro. You can reach us at info@seniortransitionsolutions.org or (816) 301-4714.
Information we collect
- Information you provide. Name, email, phone number, ZIP code, and any details you share in a contact or consultation form.
- Email choices. If you separately choose to receive emails, we use your address for the messages described at sign-up. When you request the free planner or a coffee chat, we use your name, email, and phone only to send the planner and follow up personally.
- Automatically collected data. Standard server logs may include IP address, browser type, and an approximate city or region. The site uses the broad location supplied by its hosting provider to suggest a nearby service-area page. We do not request GPS location, store a location profile, or restrict what you can view.
How we use your information
- To deliver the resources or consultation you requested.
- To respond to your questions and coordinate services.
- To send occasional follow-up emails related to senior downsizing, our services, and local market updates. You can unsubscribe at any time.
- To comply with legal, tax, and real-estate regulatory obligations.
How we share information
We do not sell your personal information. We share information only with:
- Service providers that help us operate this website, send email, and manage our customer records, under confidentiality obligations.
- Our brokerage, eXp Realty, and licensed cooperating professionals (e.g., attorneys, lenders, title companies, movers) only when needed to deliver services you have asked for.
- Authorities when required by law.
Email, SMS, and unsubscribing
Every marketing email includes an unsubscribe link. You can also reply to any email or contact us directly to be removed. Transactional messages required to deliver a service you requested may still be sent.
Cookies and analytics
This site uses essential cookies to function and may use privacy-respecting analytics to measure traffic. You can control cookies through your browser settings.
Data retention and security
We retain inquiry and client records for as long as needed to provide services and comply with legal obligations. We use reasonable administrative and technical safeguards to protect your information, but no system is perfectly secure.
Your choices
- Request a copy of the information we have about you.
- Ask us to correct or delete your information.
- Unsubscribe from marketing communications at any time.
To make a request, email info@seniortransitionsolutions.org.
Children
This site is intended for adults and is not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
Contact
Questions? Email info@seniortransitionsolutions.org or call (816) 301-4714.
See also our Terms of Use.
